When experiencing print quality issues with your Rollo Wireless Printer, you have control over different settings to improve its quality.


To test whether your Rollo printer is in good health, print the sample 4 x 6 label


This label is generated from Rollo Ship Manager and provided at standard quality and should print clearly.


If only parts of your label look faded, the reason could be one of the following: 


1) Label
The darkness of the label depends on the label manufacturer. High quality labels produce darker and sharper prints.
Rollo labels are Made in USA, are environmentally sourced am


2) Margins and page size
Please ensure the content takes up the whole label. If there are extra borders, your design may be "shrunk" printed in a smaller size resulting in faded content.


If you are printing 4 x 6 labels, the sample 4 x 6 label should take up the label's full width and height.


3) Print darkness and speed

Within your Rollo Printer Portal, you can set your "Darkness" and "Speed"


Please ensure you are on the same Wi-Fi network as Rollo, then open the Rollo App and visit


Menu > Settings > Default Rollo Printer > Settings

Once Rollo Printer Portal opens, click on "Printing Defaults" 



Under Printing Defaults, you can manage the different settings to help improve the quality of your label