Rest assured Rollo offers support via phone, email, and remote-desktop.
If you would like a call back, simply leave your phone number with your request for support. Allowing us to call you back provides a much better customer experience for these reasons:
- We don't have call center agents "handle" calls. We hire experts and engineers who can provide solutions quickly and efficiently.
- We do not have a time-limit on our customer interactions so we can take our time to fully address all your concerns and not feel rushed about the "next call."
- We value your time and know you don't enjoy on-hold music.
- There are virtually unlimited uses for Rollo. You can print labels from hundreds of different platforms and applications on all kinds of labels. Giving us a short description of your request allows us to pick the right Rollo expert who is familiar with your particular scenario.
- We usually need to send you some information via email (link to download software or a link to online guide, etc.) and having your email with your request saves time and ensures we have your correct email address.
We ensure you are completely satisfied with your Rollo printer and look forward to serving you.
To submit a new support request, please click here.
If you prefer to leave a voice message for a call back, call 702-602-8827.