Note: The easiest setup would be to connect your eBay Store to the Rollo Ship Manager. You can then skip the steps below.

Rollo is fully compatible with USPS labels generated through eBay. We just need to tell eBay to print it in the 4 x 6 format. For FedEx labels set up and the packing slip for the Thermal Printer, please refer to this link: eBay FedEx Labels/Packing Slip Chrome Extension


Note: After you follow these steps, only your new labels will be generated in a 4 x 6 format. eBay will not change your previously printed labels. Currently, eBay provides for 4 x 6 labels only for USPS shipments.


Note to IE users: Please note Rollo users have reported an occasional bug on eBay with Internet Explorer / Microsoft Edge. If you click Print and nothing happens, please close your browser and open it again or use Chrome or FireFox. Please note this is unrelated to Rollo and has to do with Internet Explorer and eBay. 


Note to Safari users: Safari adds a white margin around the label which cannot be removed. We recommend that you use Chrome. It can be downloaded for free here.


On the new eBay Interface, please select 4" x 6" PDF as your label format.



On the "Classic" Interface:

  1. During the label creation process, please click [Printer and label receipt preferences]
  2. On the following pop up, you may pick any of the 4 x 6 label sized printers. For example, you may pick the "Zebra TLP3842 4x6"
  3. Click "Save" and continue to purchase your label.